Refund policy

Return & Refund Policy

1. Return Period

14 days from delivery.

2. Non-Returnable Items

• Custom-made jewelry
• Personalized items
• Worn or damaged pieces

3. Return Process

Email: sylwia@lalaspark.com
Provide order number and photos if needed.

Ship returns to:
Sylwia Bodnar
Pradler Strasse 81 Top 7
6020 Innsbruck
Austria

Tracked shipping recommended.
Customer covers return postage.

4. Refunds

Refunds are issued within 14 days of receiving the returned item.